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A number of concessions are available to help households with the cost of energy bills.
Great! But how do I access them?
Just like sport and weather, these concessions vary depending on which state you live in. Each state offers different energy concessions, rebates, and eligibility conditions. Some states even provide medical heating and cooling concessions for those who need them.
Federal Government Energy Rebate
Australian households are set to benefit from a $300 rebate and eligible small businesses will receive $325 from the Federal Government to ease cost-of-living pressures. These rebates will be distributed in four quarterly instalments starting from 1 July 2024. As an Energy Locals member, you don’t have to lift a finger – we’ll automatically apply these rebates to your bills while you’re with us.
New South Wales
Family Tax Rebate
| Concession Name: | Family Tax Rebate |
| Amount: | Up to $250 ex. GST per year |
| Card Type: | N/A – This concession is determined by the State Family Tax Benefit Scheme |
| Eligibility: |
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Low Income Household Rebate
| Concession Name: | Low Income Household Rebate |
| Concession Amount: | Up to $350 per year |
| Eligible Card Types: |
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| Eligibility: |
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Life Support Rebate
| Concession Name: | Life Support Rebate |
| Concession Amount: | Depends on the type of machine used |
| Fuel Type: | Electricity |
| Eligible Card Type: | NA – You will need to go to your doctor and complete a form, please send us the completed form via post or email |
| Eligibility: | Users of specific life support equipment |
| Additional Details: | • The amount varies depending on what device the customer has and how often they use it. Some devices use more power than others. • You do not need to hold a concession card to claim the NSW Life Support Rebates. You only need to return the valid application form. • New forms are required every 4 years to confirm the device is still in use. • If you have more than one device, you can receive a rebate per device. • If more than one person in the house uses a device, you can each submit your own separate application. |
Medical Energy Rebate
| Concession Name: | Medical Energy Rebate |
| Concession Amount: | Up to $350 a year |
| Fuel Type: | Electricity |
| Eligible Card Type: |
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| Eligibility: |
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| Additional Details: | Primary qualifying condition includes any of the following:
a) Autonomic system dysfunction
b) Loss of skin integrity or loss of sweating capacity
c) Objective reduction of physiological functioning at extremes of environmental temperatures
d) Hypersensitivity to extremes of environmental temperature leading to increased pain or other discomfort or an increased risk of complications
Secondary qualifying criteria includes any of the following: a) Severe immobility b) Demonstrated significant loss of autonomic regulation of sweating, heart rate or blood pressure c) Demonstrated loss of physiological function or significant aggravation of clinical condition at extremes of environmental temperature |
NSW Gas Rebate
| Concession Name: | NSW Gas Rebate |
| Amount: | Up to $110 a year |
| Fuel Type: | Gas |
| Eligible Card Type: |
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| Eligibility: |
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Victoria
Annual Electricity Concession
| Concession Name: | Annual electricity concession |
| Amount: | 17.5% of electricity usage and service costs . The concession is calculated after retailer discounts and solar credits have been deducted. The concession does not apply to the first $171.60 of the annual bill. This is calculated as a daily rate on each bill. |
| Eligible Card Types: |
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| Eligibility: | Holds eligible card type and is a customer of the retailer, and whose name appears on the electricity account for supply to his or her principal place of residence. |
| Additional details: | Maximum of $536.75 (ex GST) applies. If your total Concession claim reaches the Excess Electricity Concession threshold, we’ll send you an application form. |
Excess Electricity Concession
| Concession Name: | Excess electricity concession |
| Amount: | 17.5% of electricity usage and service costs over the annual limit of $4,217.85 for the annual period 1 December – 30 November. |
| Eligible Card Types: |
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| Eligibility: | We’ll check if you need to apply for the Excess Electricity Concession and send you an application form. Your completed form must be returned to the Department of Families, Fairness and Housing. If approved, we’ll continue to apply your rebate |
Life Support Concession
| Concession Name: | Life support concession |
| Amount: | The electricity discount is the cost of 1,880 kilowatt hours (470 kilowatt hours per quarter) of electricity each year, calculated using the general domestic tariff of your retailer. |
| Eligible Card Types: |
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| Eligibility: |
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Medical Cooling Concession
| Concession Name: | Medical cooling concession |
| Amount: | 17.5% of electricity usage and service costs between 1 November and 30 April |
| Eligible Card Types: |
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| Eligibility: | An electricity account holder who holds an eligible concession card (Pensioner Concession Card, Health Care Card, Veterans’ Affairs Gold Card) and:
|
| Additional details | Medical qualifying conditions are:
• multiple sclerosis
• lymphedema
• Parkinson’s disease
• Fibromyalgia
• post-polio syndrome/poliomyelitis
• motor neurone disease.
All other conditions, including muscular dystrophy, quadriplegia, scleroderma and systemic lupus erythematosus (SLE), must be approved by the supervising officer at the Department of Families, Fairness and Housing. |
Winter Gas Concession
| Concession Name: | Winter Gas Concession |
| Amount: | 17.5% off gas usage and supply costs. The concession is calculated after retailer discounts are deducted. The concession does not apply to the first $62.40 of the six-month winter period bills. This is calculated as a daily rate on each bill. |
| Eligible Card Types: |
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| Eligibility: | Holds eligible card type and name appears on the electricity account for supply to your principal place of residence. |
| Additional Details | If you have a very high gas bill (over $2499.14) during this period, may be required to apply for the Excess Gas Concession. |
Excess Winter Gas Concession
| Concession Name: | Excess Winter Gas Concession |
| Amount: | 17.5% of gas usage and service costs above $2,499.14 in the period from 1 May to 31 October 2024. The concession is calculated after retailer discounts are deducted. |
| Eligible Card Types: |
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| Eligibility: | Holds eligible card type and name appears on the electricity account for supply to your principal place of residence. |
| Additional Details | Your completed form must be returned to the Department of Families, Fairness and Housing. If they approve, we will continue to apply your rebate |
For further assistance visit Victoria Concessions Helpline or call 1800 658 521.
Queensland
Electricity Rebate
| Concession Name: | Electricity Rebate |
| Concession Amount: | Up to $372.20 per year (GST inclusive), calculated and applied to the electricity bill. |
| Fuel Type: | Electricity |
| Eligibility Card Types: |
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Electricity Life Support Concession
| Concession Name: | Electricity Life Support Concession |
| Concession Amount: |
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| Fuel Type: | Electricity |
| Eligibility Card Types: | Dependent on the type of life support machine. For more information, please visit the Queensland Government’s Electricity Life Support Concession web page. |
| Eligibility: | This rebate will not appear on your energy bills. For more information about payments, and to check your eligibility, please visit the Queensland Government’s Electricity Life Support Concession web page. |
South Australia
Energy Concession
| Concession Name: | Energy Concession |
| Amount: | $255.60 per eligible household for the 2024-25 financial year |
| Eligibility: | Eligibility is determined and assessed by ConcessionSA. |
To have a concession added to your Energy Locals account, you must apply directly through ConcessionsSA. For more information, please contact their hotline on 1800 307 758
ConcessionsSA also offers the Emergency Electricity Payment Scheme (EEPS), the Medical Heating and Cooling concession, and other programsto help with living costs. Explore more at the sa.gov.au website.
Australian Capital Territory
Electricity, Gas and Water Rebate
| Concession Name: | Electricity, Gas and Water Rebate |
| Amount (Summer): | $1.01887 per day from 1st Nov – 31st May |
| Amount (Winter): | $3.81699 per day from 1st Jun – 31st Oct |
| Eligibility : |
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| Additional details: |
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Life Support Concession
| Concession Name: | Life Support Concession |
| Concession Amount: | $150 per year |
| Eligibility: | Medical Confirmation Form signed by his or her medical practitioner which confirms that the Applicant is receiving life support treatment from:
Also requires proof that the Applicant resides in the Territory at the address for which the relevant utility account is held. |
Tasmania
Annual Electricity Concession
| Concession Name: | Annual electricity concession |
| Amount: | Holds eligible card type and is a customer of the retailer, and whose name appears on the electricity account for supply to his or her principal place of residence. |
| Eligible Card Types: |
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| Eligibility: | Holds eligible card type and is a customer of the retailer, and whose name appears on the electricity account for supply to his or her principal place of residence. |
Life Support Concession
| Concession Name: | Life Support Concession |
| Amount: | Dependent on type of machine used. |
| Eligible Card Types: | NA |
| Eligibility: |
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Medical Heating & Cooling Concession
| Concession Name: | Medical Heating & Cooling Concession |
| Amount: | $51.906 cents per day |
| Eligible Card Types: |
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| Eligibility: | Eligible customers need to complete the Application Form The medical cooling or heating concession provides a daily discount to eligible customers who have, or who live with a person who has, a medical condition that requires the cooling or heating of the customer’s principal place of residence in order to manage that medical condition. |
For further assistance you can also visit the Tasmanian Government Concessions website.
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