Title
Language

Manage your account online

Take control of your energy

Please choose your customer type:

I’m an Energy Locals member – account number starts with 9.

Check if you’re an Energy Locals member
  • Your account number starts with 9 and has seven digits
  • Your property is not part of a strata or embedded network
  • Your invoice looks like the below:

I’m an Energy Locals Urban member – account number starts with 7.

Check if you’re an Energy Locals Urban member
  • Your account number starts with 7 and has nine digits
  • Your property is part of a strata or embedded network
  • You previously received communications from Energy Trade
  • Your invoice looks like the below:

I’m a Tesla Energy Plan customer – account number starts with TEP.

Check if you’re a TEP member
  • Your account number starts with TEP
  • You have, or plan to install, a Tesla Powerwall battery
  • Your invoice looks like the below:

I’m a South Australian Virtual Power Plant customer – account number starts with SAVPP .

Check if you’re a SAVPP member
  • Your account number starts with SAVPP
  • Your property is in SA and is Government housing
  • You have had a Tesla Powerwall battery installed
  • Your invoice looks like the below:

Need help logging in? Contact us for help.