Energy Concessions available in


You can apply to have an energy concession added to your account here.

Concession Name:Family Energy Rebate
Amount:$180 ex. GST per year
Card Type:N/A – This concession is determined by the State Family Tax Benefit Scheme
  • If you’re currently receiving the federal government’s family tax benefit A or B then you will be eligible for this concession.
  • If you receive the Low Income Household Rebate, the Family Energy Rebate is capped at $20 (ex. GST).
Concession Name:Low Income Household Rebate
Concession Amount:$285 ex. GST per year
Eligible Card Types:
  • Pensioner Concession Card (PCC)
  • Health Care Card (HCC)
  • Department of Veterans Affairs Card (DVA)
  • Totally and Permanently Incapacititated (TPI)
  • Disability Pension (EDA)
  1. Be a customer of the retailer, or a long term resident of an on-supplied residential community, or a resident of an on-supplied retirement village, or a resident of an on-supplied strata scheme; and whose name appears on the electricity account for supply to his or her principal place of residence; and
  2. hold a valid eligible Centrelink card For more information please visit: Resources and Energy – NSW Government
Concession Name:Life Support Rebate
Concession Amount:Depends on the type of machine used
Fuel Type:Electricity
Eligible Card Type:NA – You will need to go to your doctor and complete a form, please send us the completed form via post or email
Eligibility:Users of life support equipment
Concession Name:Medical Energy Rebate
Concession Amount:$285 ex. GST
Fuel Type:Electricity
Eligible Card Type:
  • Pensioner Concession Card (PCC)
  • Health Care Card (HCC)
  • Department of Veterans Affairs Card (DVA)
  • Have a medical condition that makes it difficult to self-regulate your body temperature when exposed to extreme heat or cold.
  • You are required to submit a valid application form as provided by the Department of Industry, Skills and Regional Development (the Department), which is be made available to customers on the Department’s website, duly signed by a registered medical practitioner (who is not the applicant) to verify that either the customer named on the bill or anyone residing at the residence has an inability to self-regulate body temperature*. Once validated and approved by the department please send in your completed forms to Energy Locals so we can then ensure the applicable rebate is applied to your energy bills
Concession Name:Energy Accounts Payment Assistance (EAPA)
Amount:$50 ex GST
Fuel Type:Electricity/Gas
Eligible Card Type:N/A – These vouchers are distributed to Energy consumers by various welfare organisations to assist with paying for energy consumption. These organisations include: St Vincent de Paul Society, Salvation Army, Anglicare, Lifeline, Mission Australia, Local Land Councils
Eligibility:Customers that are experiencing difficulties paying for energy bills

For more information on NSW state Energy Concessions and Rebates please visit the website.

You can apply to have an energy concession added to your account here.

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