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Concessions, Grants and Rebates available in
VIC
Below is a list of available concessions, grants and rebates available for Victorian Electricity consumers.
Please read below for eligibility criteria and rates applicable.
For further assistance you can also visit here
Or phone Victoria Concessions Helpline: 1800 658 521
You can apply to have an energy concession added to your account here.
| Concession Name: | Annual electricity concession |
| Amount: | 17.5 per cent of electricity usage and service costs |
| Eligible Card Types: |
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| Eligibility: |
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| Concession Name: | Excess electricity concession |
| Amount: | 17.5 per cent of electricity usage and service costs. |
| Eligible Card Types: |
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| Eligibility: |
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| Concession Name: | Controlled Load (Discontinued as of 1 Dec 2023) |
| Amount: | 13 per cent of controlled load electricity costs. |
| Eligible Card Types: |
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| Eligibility: | The Controlled Load Electricity Concession provides a discount on controlled load usage charges. The concession is applied on bills issued throughout the year and is only available to concession cardholders who are charged a controlled load tariff for separately metered electric hot water or slab heating. |
| Concession Name: | Electricity transfer fee waiver (Discontinued as of 1 Dec 2023) |
| Amount: | Move in connection fee waived |
| Eligible Card Types: |
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| Eligibility: | Concession card holders that are moving into a new premises can have their power connected for free |
| Concession Name: | Life support concession |
| Amount: | The electricity discount is the cost of 1,880 kilowatt hours (470 kilowatt hours per quarter) of electricity each year, calculated using the general domestic tariff of your retailer. |
| Eligible Card Types: |
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| Eligibility: |
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| Concession Name: | Medical cooling concession |
| Amount: | 17.5 per cent of electricity usage and service costs between 1 November and 30 April |
| Eligible Card Types: |
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| Eligibility: | An electricity account holder who holds an eligible concession card (Pensioner Concession Card, Health Care Card, Veterans’ Affairs Gold Card) and:
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| Concession Name: | Non-Mains energy concession |
| What does this concession apply to? | Non-mains sources of energy:
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| Amount: | The concession is paid annually based on the amount paid for each energy type in that year.
The rebate amounts for the 2022 calendar year are:
A separate rebate is paid for each energy type used |
| Eligible Card Types: |
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| Eligibility: | Special conditions apply for firewood and generator fuel concessions. See the application form for more details.
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| Concession Name: | Service to property charge concession (Discontinued as of 1 Dec 2023) |
| Amount: |
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| Eligible Card Types: |
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VICTORIAN ENERGY COMPARE
Save money on your energy use with the only independent energy price comparison tool on the market.
$250 Power Saving Bonus
Victorians from low-income households can now access a one-off $250 payment to help with their energy bills, thanks to the Victorian Government’s new Power Saving Bonus.
To be eligible to claim the Power Saving Bonus, you must meet the following criteria:
- You must be a Victorian residential energy consumer (that is, have a residential electricity account)
- You must receive one of the following concession benefits:
- Centrelink Pensioner Concession Card
- JobSeeker, Youth Allowance, Austudy or Abstudy
- Department of Veterans Affairs Pensioner Concession Card
- Department of Veterans Affairs Gold Card.
Please note: Holders of Health Care Cards who are not recipients of Youth allowance, JobSeeker, Austudy or Abstudy are not eligible.
To submit a Power Saving Bonus application, visit the Victorian energy compare website.
Utility relief grant scheme
The Utility Relief Grant Scheme and Non-Mains Utility Relief Grant Scheme are for eligible cardholders who are unable to pay their utility bills due to a temporary financial crisis.
For more information about this concession, contact the toll free Concessions Information Line on 1800 658 521
Other helpful agencies that can assist you:
Other non-government or community assistance is generally available through a local community service provider, such as a financial counsellor or community welfare organisations. To locate a help centre near you, please visit CISVic or the National Debt Helpline.
We have also listed some not for profit organisations you can contact to obtain further information on other assistance available.
You can apply to have an energy concession added to your account here.
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