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Our Terms and Conditions

We try to make our terms as simple as is possible with these sorts of documents. Please contact us with any questions or feedback.

Market Terms

These are the terms that apply when you join Energy Locals. Read >

Tesla Energy Plan – TOU Terms

These terms apply specifically to the Tesla Energy Plan and your Powerwall. Read >

Complaints Policy

For information about our Complaints Policy. Read >

Concessions

For Information about Concessions. Read >

Privacy Policy

This puppy has its own page but to keep all our policies neatly in one place, it’s right here too. Read >

Prices
Time of Use
Tariff Structure ToU – Two rate (Peak 1500-2100)
Feed in Tariff 7.00c/kWh
Energy Tariff (incl GST) 33.00c/kWh peak (incl GST)
16.50c/kWh off-peak (incl GST)
Annual grid support credit (incl GST) $220 (incl GST) per year, per Powerwall (calculated daily, applied monthly)
Daily Supply Charge (incl GST) $0.99/day (incl GST)

Standard Offer: 20% less than the reference price based on 4000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 4000 kWh/year is $,1020 Your bill will differ based on your usage.

Welcome Credit Offer: 27% less than the reference price based on 4000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 4000 kWh/year is $920. Your bill will differ based on your usage.

Powerwall Credit Offer: 59% less than the reference price based on 4000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 4000 kWh/year is $519. Your bill will differ based on your usage.

Time of Use with Controlled Load
Tariff Structure ToU – Two rate (Peak 1500-2100)
Feed in Tariff 7.00c/kWh
Energy Tariff (incl GST) 33.00c/kWh peak (incl GST)
16.50c/kWh off-peak (incl GST)
15.18c/kWh controlled load, if applicable (incl GST)
Annual grid support credit (incl GST) $220 (incl GST) per year, per Powerwall (calculated daily, applied monthly)  
Daily Supply Charge (incl GST) $0.99/day (incl GST)

Standard Offer: 16% less than the reference price based on 6000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 6000 kWh/year is $1,410 Your bill will differ based on your usage.

Welcome Credit Offer: 22% less than the reference price based on 6000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 6000 kWh/year is $1,310. Your bill will differ based on your usage.

Powerwall Credit Offer: 48% less than the reference price based on 6000 kWh/year for a residential site on a time of use tariff in the United network. The lowest annual price for 6000 kWh/year is $823. Your bill will differ based on your usage.

See all of our other Energy Locals terms and policies here.