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Our Terms and Conditions

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We try to make our terms as simple as is possible with these sorts of documents. Please contact us with any questions or feedback. 

Market Terms

These are the terms that apply when you join Energy Locals. Read >

Direct Debit Terms

These terms are for customers who pay by Direct Debit. Read >

Concession Terms

If we apply Government concessions or rebates to your account, they're covered by these terms. Read >

Standing Offer Terms

These terms apply if you have power from Energy Locals but haven't contacted us. This can happen if you have moved into a property where Energy Locals are already supplying the electricity. Read >