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Our Terms and Conditions

We try to make our terms as simple as is possible with these sorts of documents.

Please contact us with any questions or feedback, and if you haven’t already you can join here.

Market Terms

These are the terms that apply when you join Energy Locals. Read >

Tesla Energy Plan – TOU Terms

These terms apply specifically to the Tesla Energy Plan and your Powerwall. Read >

Complaints Policy

For information about our Complaints Policy. Read >

Concessions

For Information about Concessions. Read >

Privacy Policy

This puppy has its own page but to keep all our policies neatly in one place, it’s right here too. Read >

Prices

The Tesla Energy Plan is only available to customers with a smart meter.
Time of Use pricing will apply to customers with Smart Meters.
If you do not currently have a smart meter, Energy Locals will install one at your home. Until your smart meter is installed, Single Rate pricing will apply. See terms for details.

 

Time of Use (inc GST)
Tariff structureToU – Peak, Off-Peak & Solar Sponge
Feed In Tariff 5.00c/kWh
Peak50.00 cents/kWh (6am–10am & 3pm–1am)
Off Peak33.00 cents/kWh (1am–6am)
Solar Sponge 17.00 cents/kWh (10am–3pm)
Daily Supply Charge$1.30/day
Annual Grid Support Credit$220

Standard Offer: 17% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $2,111. Your bill will differ based on your usage.

Welcome Credit Offer: 21% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $2,011. Your bill will differ based on your usage.

Powerwall Credit Offer: 39% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $1,611. Your bill will differ based on your usage.

Time of Use with Controlled Load (inc GST)
Tariff structureToU – Peak, Off-Peak & Solar Sponge with Controlled Load
Feed In Tariff 5.00c/kWh
Peak50.00 cents/kWh (6am–10am & 3pm–1am)
Off Peak33.00 cents/kWh (1am–6am)
Solar Sponge 17.00 cents/kWh (10am–3pm)
Controlled Load Peak50.00 cents/kWh (6am–10am & 3pm–1am)
Controlled Load Off Peak33.00 cents/kWh (1am–6am)
Controlled Load Solar Sponge17.00 cents/kWh (10am–3pm)
Daily Supply Charge$1.30/day
Annual Grid Support Credit$220

Standard Offer: 5% less than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $2,857. Your bill will differ based on your usage.

Welcome Credit Offer: 9% less than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $2,757. Your bill will differ based on your usage.

Powerwall Credit Offer: 23% less than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $2,357. Your bill will differ based on your usage.

Anytime (inc GST)
Tariff structureAnytime
Feed In Tariff 5.00c/kWh
Anytime50.00 cents/kWh
Daily Supply Charge$1.30/day
Annual Grid Support Credit$220

Standard Offer: 1% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $2,261. Your bill will differ based on your usage.

Welcome Credit Offer: 5% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $2,161. Your bill will differ based on your usage.

Powerwall Credit Offer: 23% less than the reference price based on 4011 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 4011 kWh/year is $1,761. Your bill will differ based on your usage.

Anytime with Controlled Load (inc GST)
Tariff structureAnytime with controlled load
Feed In Tariff 5.00c/kWh
Anytime50.00 cents/kWh
Controlled Load50.00 cents/kWh
Daily Supply Charge$1.30/day
Annual Grid Support Credit$220

Standard Offer: 17% more than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $3,264. Your bill will differ based on your usage.

Welcome Credit Offer: 14% more than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $3,164. Your bill will differ based on your usage.

Powerwall Credit Offer: 1% less than the reference price based on 6017 kWh/year for a residential site on a time of use tariff in the SAPN network. The lowest annual price for 6017 kWh/year is $2,764. Your bill will differ based on your usage.

See all of our other Energy Locals terms and policies here.

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