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Our Terms and Conditions

We try to make our terms as simple as is possible with these sorts of documents.

Please contact us with any questions or feedback, and if you haven’t already you can join here.

Market Terms

These are the terms that apply when you join Energy Locals. Read >

Tesla Energy Plan – TOU Terms

These terms apply specifically to the Tesla Energy Plan and your Powerwall. Read >

Complaints Policy

For information about our Complaints Policy. Read >

Concessions

For Information about Concessions. Read >

Privacy Policy

This puppy has its own page but to keep all our policies neatly in one place, it’s right here too. Read >

Prices
  • The Tesla Energy Plan is only available to customers with a smart meter.
  • Time of Use pricing will apply to customers with Smart Meters.
  • If you do not currently have a smart meter, Energy Locals will install one at your home. Until your smart meter is installed, Single Rate pricing will apply. See terms for details.
Time of Use
Tariff structureTime of use
Feed in tariff4.5c/kWh
Peak (inc GST)25.30c/kWh (4pm-9pm)
Shoulder Charge (inc GST)22.00c/kWh (9pm-9am)
Off Peak (inc GST)18.70c/kWh (9am-4pm)
Daily Supply Charge (inc GST)$1.21/day
Annual grid support credit (incl GST)$220

Standard Offer: 16% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $1,220. Your bill will differ based on your usage.

Welcome Credit Offer: 23% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $1,120. Your bill will differ based on your usage.

Powerwall Credit Offer: 50% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $720. Your bill will differ based on your usage.

Time of Use with Controlled Load
Tariff StrutureTime of Use with Controlled Load
Feed in Tariff4.5c/kWh
Peak (inc GST)25.30c/kWh (4pm-9pm)
Shoulder Charge (inc GST)22c/kWh (9pm-9am)
Off-peak (inc GST)18.70c/kWh (9am-4pm)
Controlled Load (inc GST)16.17c/kWh
Daily Supply Charge (inc GST)$1.21/day
Annual grid support credit (incl GST)$220

Standard Offer: 14% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $1,498. Your bill will differ based on your usage.

Welcome Credit Offer: 20% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 6300 kWh/year is $1,399. Your bill will differ based on your usage.

Powerwall Credit Offer: 43% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 6300 kWh/year is $999. Your bill will differ based on your usage.

Anytime
Tariff StructureAnytime
Feed in Tariff4.5c/kWh
Anytime (inc GST)25.30c/kWh
Daily Supply Charge (inc GST)$1.21/day
Annual grid support credit (incl GST)$220

Standard Offer: 5% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $1,386. Your bill will differ based on your usage.

Welcome Credit Offer: 12% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $1,286. Your bill will differ based on your usage.

Powerwall Credit Offer: 39% less than the reference price based on 4600 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 4600 kWh/year is $886. Your bill will differ based on your usage.

Anytime with Controlled Load
Tariff StructureAnytime with Controlled Load
Feed in Tariff4.5c/kWh
Anytime (inc GST)25.30c/kWh
Controlled load (inc GST)16.17c/kWh
Daily Supply Charge (inc GST)$1.21c/kWh
Annual grid support credit (inc GST)$220

Standard Offer: 6% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 6300 kWh/year is $1,642. Your bill will differ based on your usage.

Welcome Credit Offer: 12% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 6300 kWh/year is $1,541. Your bill will differ based on your usage.

Powerwall Credit Offer: 34% less than the reference price based on 6300 kWh/year for a residential site on a time of use tariff in the Energex network. The lowest annual price for 6300 kWh/year is $1,741 Your bill will differ based on your usage.

See all of our other Energy Locals terms and policies here.

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