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Starting in July, we'll be updating our prices to reflect the annual shifts in energy costs. We'll communicate the changes in the coming weeks.

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Refer a Friend – Terms and Conditions

This Refer a Friend Promotion (Promotion) is being conducted by Energy Locals Pty Ltd ABN 23 606 408 879 (Energy Locals). The Promotion is subject to the following terms and conditions:

  1. For a new customer and existing customer of Energy Locals to be eligible for the Promotion a person must sign up for an eligible account in VIC, NSW, QLD, ACT, SA or TAS with Energy Locals (New Customer) as a result of an existing Energy Locals (Excluding ‘Powered By Energy Locals’ partners) customer (Referrer) referring the New Customer. 
  2. The New customer must supply the Referrer’s Account Number at the time of sign-up. If the New Customer does not provide the Referrer’s Account Number at that time, the New Customer has 10 Business Days from the date of sign-up to provide the name of the Referrer by contacting us.
  3. By entering the Promotion in the manner described above, the Referrer and the New Customer are deemed to have read and understood these terms and conditions.
  4. When the Referrer refers a New Customer and that New Customer passes a credit check performed by Energy Locals and becomes a customer of Energy Locals, both the Referrer and the New Customer will receive a $50 (including GST) credit applied to their first electricity bill (Credit).
  5. Victoria only: From 4 March to 31 March, there referrer will receive $100 if the new customer’s address they refer is also in Victoria.
  6. The New Customer must not already be a customer of Energy Locals.
  7. The referrer must have an active account with Energy Locals.
  8. There is no limit on the number of New Customers that a Referrer can refer to Energy Locals and receive a Credit for.
  9. The Credit is non-refundable and is not transferable to cash.
  10. Energy Locals reserves the right to:a. verify the eligibility of a New Customer and Referrer for the Promotion and to disqualify any entrant that we reasonably believe has breached these terms and conditions or engaged in any unlawful or other improper misconduct; and
    b. vary, withdraw or alter the Promotion and these terms and conditions at any time.
  11. By entering the Promotion, each New Customer and Referrer consent to the retention, use and disclosure of their personal information by Energy Locals in the following ways:a. for the purposes of the Promotion and any matter connected to the Promotion; and
    b. sending New Customers and Referrers publications and communications about events, promotions, products and services. This includes distributing marketing material for goods and services offered Energy Locals.
  12. Energy Locals may disclose personal information to third parties for the above purposes including but not limited to agents, contractors, service providers and, as required to Australian regulatory authorities.  
  13. The Law of Victoria, Australia governs these Terms and Conditions. 

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