You’ve made the switch to fair energy

We’re stoked to have you join our community and supporting a sustainable future. You’ll receive a welcome pack, which includes your plan information, via your preferred communication method shortly.

What happens now

Your work is done, you can sit back and relax as we take care of the hard stuff.
Here’s when we can start supplying you:

Current home

Your welcome email will include an estimate for when your power will be transferred to us. For basic meters, the transfer will usually occur on an estimate meter read.

New home

We’ll liaise with your local network company to get power connected for your moving in date.


You have a 10-business day cooling-off period. Your current provider will supply you during this time.

Help promote fair energy

Here’s some other things you can do to help you save and promote fair energy:

Refer a friend

Save even more by telling your friends about us. If they mention your account number when they join, we’ll give you both $50 off your next bill.

Leave a review

We can keep our rates low by not spending a lot on advertising. We’d be forever grateful if you could share a short review to help others discover us.

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