We’ve received your
move out request

Now let’s get connection ready for your new property

Our team will process your moveout request within the next two business days and you will receive confirmation via email once this has happened.

To connect power at your new home, please follow the instructions below.

If you’re a customer with one of our partners please sign up your new property through their website:

Cooperative Power     iO Energy     Beat Energy     Members Energy

Book your move-in (new property)

Ensure your new home is connected by completing our standard sign-up form. During the journey, it will ask if you are moving home and what date you require connection. Enter your address below to get started:

Our sign-up tool requires you to tell us at least two business days in advance of your move-in date. If you need to be connected earlier, call us on 1300 693 637 and we’ll do our best to organise that for you. We can usually get a same business day connection done if you tell us by midday.