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You're in safe hands.
We’ve received your
move out request
Now for Step 2
Our team will process your moveout request within the next two business days and you will receive confirmation via email once this has happened.
To connect power at your new home, please follow the instructions below:
Book your move-in (new property)
Ensure your new home is connected by completing our standard sign-up form. During the journey, it will ask if you are moving home and what date you require connection.
Our sign-up tool requires you to tell us at least two business days in advance of your move-in date. If you need to be connected earlier, call us on 1300 693 637 and we’ll do our best to organise that for you. We can usually get a same business day connection done if you tell us by midday.
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