Manage your account online

You can manage your existing Energy Locals account right here. Choose from the following options:


Use Self Serve

Register or login to our online portal to view bills and usage.
Use Self Serve

Help With Self Serve

Here’s how to register & use our portal.
Get Help

Reduce your bill

Give your unique referral link to your friends or family and you’ll both earn $25.
Reduce your bill

Create Direct Debit

Create a fee-free direct debit and never worry about missed payments.
Create Direct Debit

Make A Payment

Pay a bill online via our secure banking partner.

Pay Now

Change Your Smoothpay

Request a change to your regular smoothpay online.
Change Smoothpay

Get a Smart Meter

We’ll install one for a one-off charge of $149.
Get a Smart Meter

Tell Us You’re Moving

You can join online & we’ll connect you, then email us with your move out date.

Get Help With Something Else

Just email us or use the chat window at the bottom right!

Email Us

Set up Concession

Set up your concession details by filling out the form below.
Set up Concession

Give Us Feedback

We’re a startup taking on the big guys and we’d love your feedback.
Tell Us