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Manage your account online

You can manage your existing Energy Locals account right here. Choose from the following options:

I need to make a payment

You can pay online by debit card or credit card right here. If you have a bill you can also find our Bpay details at the bottom of the first page.  

I want to set up a Direct Debit

You can do that right here in almost no time at all.  

I'm moving to a different address

If it's within the next 3 working days please give us a call on 1300 MY ENERGY (1300 693637). If it's later then you can sign up your new property online, then drop us an email with the date you're moving out of your current place. 

I want to add a new property

You can sign up an additional property online. Feel free to use the same email address as you have for your current account.

I need help with my account

We'd love to help. You can reach our 100% Australian-based team on 1300 MY ENERGY (1300 693637) or drop us an email at [email protected]. You can also contact us via Facebook message

Full online tools coming very, very soon

 

We're in the final stages of testing our self-serve portal.