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Manage your account online

You can manage your existing Energy Locals account right here. Choose from the following options:

I need to make a payment

You can pay online by debit card or credit card right here. If you have a bill you can also find our Bpay details at the bottom of the first page.  

I want to set up a Direct Debit

You can do that right here in almost no time at all.  

I want to view my account details & usage

Use our self serve portal to view your bills, make payments and view your usage. You'll need your account number to register and after registering you'll receive an email with your Client ID. 

On future visits please use your Client ID and password to log in. The Client ID is different to your customer account number.

Please note that your usage data is available via this portal as soon as a bill has been produced. This is due to the revisions that sometimes take place in meter data. We're working on making this data available as soon as we receive it. 

I'm moving to a different address

If it's within the next 3 working days please give us a call on 1300 MY ENERGY (1300 693637). If it's later then you can sign up your new property online, then drop us an email with the date you're moving out of your current place. 

I want to add a new property

You can sign up an additional property online. Feel free to use the same email address as you have for your current account.

I need help with my account

We'd love to help. You can reach our 100% Australian-based team on 1300 MY ENERGY (1300 693637) or drop us an email at [email protected]. You can also contact us via Facebook message