Gas Safety Responsibilities:

In Victoria, gas distributors are responsible for repairing gas leaks that occur at your gas meter or along the gas pipes running from the street to your gas meter. However, as a homeowner or business owner, you’re responsible for the maintenance of gas appliances and gas pipes throughout your property.

Energy Safe Victoria is the regulator overseeing gas safety in the state. If you have any concerns or queries regarding gas safety in your home or business, please refer to their guidelines.

To verify if your gas contractor is licenced, you can call Energy Safe Victoria on 1800 815 721.

Gas emergencies:

Gas leaks are serious and should never be ignored, as they can lead to carbon monoxide poisoning and fires. If you detect a gas leak, act quickly:

1. Turn off any gas appliances if it is safe to do so.

2. Immediately call your gas distributor’s emergency number.

You can find your gas distributor’s emergency number on your gas bill. The emergency contacts for gas distributors in Victoria are:

• Multinet Gas: 132 691

• Australian Gas Networks: 1800 427 532

• AusNet Services: 136 707

In the event of a major gas leak or if you believe your life or property is at immediate risk, dial 000 without delay.

Before starting any excavation work, no matter the size, always contact ‘Dial Before You Dig’ on 1100 or visit their website at 1100.com.au.

If you’re unsure about who your gas distributor is, you can easily find out at the Australian Energy Regulator website.