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Flood Assistance
We’re here to help
Our hearts go out to the people and communities impacted by the floods in Queensland and New South Wales.
We hope you’re safe and if you need assistance with your power, we want to help:
Reporting power faults
Please report any outages or emergencies to your energy distributor. You can also check their website for updates on power outages and issues in your local area.
| Ausgrid Inner, northern and eastern metropolitan Sydney and surrounds. | Faults: 13 13 88 General enquiries: 13 13 65 ausgrid.com.au |
| Endeavour Energy Southern and western metro Sydney and surrounds. Includes Blue Mountains and Illawarra. | Faults: 13 10 03 General enquiries: 13 37 18 endeavourenergy.com.au |
| Energex Brisbane, Gold Coast, Sunshine Coast and surrounds. | Faults: 13 62 63 General enquiries: 13 52 53 energex.com.au |
| Ergon Northern Queensland | Faults: 13 22 96 General enquiries: 13 10 46 ergon.com.au |
| Essential Energy Country and regional NSW, southern regional Queensland. | Faults: 13 20 80 General enquiries: 13 23 91 essentialenergy.com.au |
How we can help
If you need assistance, we want to help. We have a range of support options to suit your circumstances and financial situation.
You can call us anytime on 1300 693 637 or hello@energylocals.com.au.
Financial hardship support
Paying your energy bill should be the last thing on your mind in a crisis. If you need a break here’s what we can do to help.
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