Title

What We
Believe

We’re done with the traditional energy model

We’re driven by one over-arching belief – the traditional energy model isn’t what’s best for consumers, the environment or the future of energy.

Traditional energy is too complex and difficult to navigate. It makes it hard to make an informed decision that truly helps you get the best price, together with peace of mind that your money is supporting something positive.

We empower developers to create best-in-class solutions that are cost-effective, efficient and sustainable, creating a better service for residents into the future.

We’re committed to operating with transparency and honesty. That means we tell it like it is, and we’ve done our best to make it easy to understand what we’re offering, why it works and how much it costs.

Here are some of the ways we’re doing this across our range of products and services:

We’re not your average energy company

Fixed fee approach

We don’t earn money from the energy our on-market retail customers use. Instead, a small and fixed membership gives you energy usage rates at the cheapest price we can get them. By not earning money from usage, our values are aligned with yours – after all, no-one wants to use more power.

World-class partners

We work with some of the most innovative, leading brands in energy to bring innovative solutions to our customers.

Solar friendly

If you have your own solar PV system, we’ll pay you a feed-in tariff for anything you don’t use. If you’re about to install solar PV we can also help you get a shiny new smart meter installed.

Support great organisations

We proudly support organisations that are doing great things to improve communities.

Carbon neutral

We carbon offset 100% of the energy our on- market retails customers use, as well as 100% of the energy we use to run Energy Locals.

100% Aussie service

Are you done with rubbish customer service? Our entire team is right here in Australia and provides customers with epic service – just check our online reviews.

Simple rates

Unnecessary step rates, 4 decimal points, small print that costs hundreds of dollars? Not here. We offer super simple tariffs that make comparing prices easy.

Get great rates, permanently

We don’t sneak away discounts when you’re not looking.

Smart meters and smart data

Got a smart meter already? Our online portal will show you half hourly usage. Not got one yet? We can have one installed cheaply and quickly (for on-market retail customers only: we’ve already installed smart meters for nearly all our community energy network customers).

We’re killing traditions

Storage

We proudly support two of the world’s largest battery companies – Tesla and Sonnen – so customers can help keep the grid stable while benefiting from cheaper, cleaner, more stable power.

Solar

Solar continues to grow rapidly. We help solar installers get digital meters installed so customers can lean on the sun a little faster, while also getting a great solar feed-in tariff. In our Community Energy Networks, installing solar is our bread and butter – check out our projects page to see case studies.

Peer-to-Peer Power

Not everyone has the right roof, garage, or bank balance for new energy hardware. That’s why we partnered with Aussie tech startup Enosi to to support trials of peer-to-peer solar.

Rum?

Huh? yes, rum. We buy our power in NSW from a power station that takes waste sugar cane, dries it out and creates enough power for about 60,000 homes. Another byproduct of sugar production from the very same crops – bagasse – is used by Lord Byron Distillery to make rum. Cheers!

Get a fair energy deal

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