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Rates and legal things

Important things your should know ūüĎá

Residential rates (inc. GST)

ElectricityMetro Member Saver rates (Requires Direct Debit)Metro Member rates
Daily supply charge (c/day)99.0099.00
Consumption charge (c/kWh)29.1530.15

Metro Member Saver: 3% less than the reference price based on 4000 kWh/year for a residential site in the Citipower network. The lowest annual price for 4000 kWh/year is $1,528. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.

Metro Member: 0.1% less than the reference price based on 4000 kWh/year for a residential site in the Citipower network. The lowest annual price for 4000 kWh/year is $1,568. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.

Hot WaterMetro Hot Water Member rates (inc. GST)
Daily supply charge (c/day)30.02
Consumption charge (c/litre)1.90

Business rates (inc GST)

ElectricityBusiness Metro Member Saver rates (Requires Direct Debit)Business Metro Member rates
Daily supply charge (c/day)95.0095.00
Consumption charge (c/kWh)28.2529.00

Business Metro Member Saver: 3% less than the reference price based on 10,000 kWh/year for a residential site in the Citipower network. The lowest annual price for 10,000 kWh/year is $5,997. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.

Business Metro Member: 0.2% less than the reference price based on 10,000 kWh/year for a residential site in the Citipower network. The lowest annual price for 10,000 kWh/year is $6,147. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.

Hot WaterRates (inc. GST)
Daily supply charge (c/day)30.02
Consumption charge (c/litre)1.90

Legal

Market Terms

These are the terms that apply when you join Energy Locals. Read Here

 

Direct Debit Terms

These terms are for customers who pay by Direct Debit. Read Here

 

Concession Terms

If we apply Government concessions or rebates to your account, they’re covered by these terms.¬†Read Here

 

Privacy Policy

This puppy has its¬†own page¬†but to keep all our policies neatly in one place, it’s right here too.¬†Read Here

 

Website Use Terms

When using the Energy Locals website you agree to be bound by the Terms of website use. Read Here

 

Life Support

If someone at your property requires life support, here’s what to do. Read Here

 

Complaints

We‚Äôre doing our best to give you the best experience possible, but here’s what you can do if we haven’t met expctations. Read Here

Need to contact our Aussie-based team?

livmunro@energylocals.com.au

1300 501 815