Rates and legal things
Important things your should know 👇
Residential rates (inc. GST)
| Electricity | Metro Member Saver rates (Requires Direct Debit) | Metro Member rates |
|---|---|---|
| Daily supply charge (c/day) | 99.00 | 99.00 |
| Consumption charge (c/kWh) | 29.15 | 30.15 |
Metro Member Saver: 3% less than the reference price based on 4000 kWh/year for a residential site in the Citipower network. The lowest annual price for 4000 kWh/year is $1,528. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.
Metro Member: 0.1% less than the reference price based on 4000 kWh/year for a residential site in the Citipower network. The lowest annual price for 4000 kWh/year is $1,568. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.
| Hot Water | Metro Hot Water Member rates (inc. GST) |
|---|---|
| Daily supply charge (c/day) | 30.02 |
| Consumption charge (c/litre) | 1.90 |
Business rates (inc GST)
| Electricity | Business Metro Member Saver rates (Requires Direct Debit) | Business Metro Member rates |
|---|---|---|
| Daily supply charge (c/day) | 95.00 | 95.00 |
| Consumption charge (c/kWh) | 28.25 | 29.00 |
Business Metro Member Saver: 3% less than the reference price based on 10,000 kWh/year for a residential site in the Citipower network. The lowest annual price for 10,000 kWh/year is $5,997. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.
Business Metro Member: 0.2% less than the reference price based on 10,000 kWh/year for a residential site in the Citipower network. The lowest annual price for 10,000 kWh/year is $6,147. Your bill will differ based on your usage. View Victorian Energy Fact Sheet.
| Hot Water | Rates (inc. GST) |
|---|---|
| Daily supply charge (c/day) | 30.02 |
| Consumption charge (c/litre) | 1.90 |
Legal
Market Terms
These are the terms that apply when you join Energy Locals. Read Here
Direct Debit Terms
These terms are for customers who pay by Direct Debit. Read Here
Concession Terms
If we apply Government concessions or rebates to your account, they’re covered by these terms. Read Here
Privacy Policy
This puppy has its own page but to keep all our policies neatly in one place, it’s right here too. Read Here
Website Use Terms
When using the Energy Locals website you agree to be bound by the Terms of website use. Read Here
Life Support
If someone at your property requires life support, here’s what to do. Read Here
Complaints
We’re doing our best to give you the best experience possible, but here’s what you can do if we haven’t met expctations. Read Here
Need to contact our Aussie-based team?
livmunro@energylocals.com.au
1300 501 815
