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Powerful Fundraising FAQ

Frequently Asked Questions

We're contracted to another energy provider, can we still participate?

Absolutely! There’s no obligation for your school to receive energy from us, but if this is something you’d like to explore we’d be happy to discuss it with you.

Why would our community join Energy Locals?

As an Aussie startup that's taking on the big guys, we want to see customers receive cleaner, cheaper and fairer energy. We support a great range of community and charity partners and we have Australia's only promise that your energy prices will never change so that we can profit.

How long do customers have to stay with Energy Locals for?

We have no lock in contracts so they're free to leave at any time.  We’ll continue to contribute $50 to your school for every year a customer stays with Energy Locals.

How long will it take to raise the funds?  

Energy Locals will send your school $12.50 per quarter (3 months) for each customer who has been supplied by Energy Locals for the whole of the preceding quarter, or who is in the process of switching to Energy Locals during the preceding quarter (making it an annual payment of $50 per customer who is with Energy Locals for the full preceding 12 month period).

What are carbon neutral energy plans?

Energy Locals offsets 100% of the greenhouse gas emissions associated with the energy we provide to our customers.  We've purchased and surrendered Certified Emission Reductions (CERs), recognised under the National Carbon Offset Standard (NCOS), equal to the total amount of energy we expect our customers to use over the next year, making our power carbon neutral. We also offset Energy Locals’ own energy usage.

Who’s Energy Locals?

Energy Locals is an Aussie startup that holds a full energy retail licence from the Australian Energy Regulator, the Australian Energy Market Operator and a number of other local and federal government bodies. We’re going to improve the energy industry for good and we’re starting by having no disappearing discounts, no restrictive contract terms, a big solar Feed in Tariff and carbon offsets for 100% of our residential and business customers’ energy usage. 

Will customers save money?

By sacrificing the margins made by pure ‘for profit’ energy companies, we’re able to save a large number of customers money while also contributing value to great communities. Our rates are the simplest in the market so it’s very easy for customers to compare us to their current provider. We can also help customers with a transparent review of their current bill.

Will we have to sell this to our community?

No, we want to make this simple for you so we provide you with materials that you can share with your supporters. Customers can find out more and join via our website or by calling our 100% Australia-based team.