Our Service



No-one likes having to pay for something as necessary as energy, so the least we can do is offer great rates and even better customer service.


100% Aussie-based team: Call us and you won't land in a place you've never heard of. In fact, we're based in the same suburb as a recent AFL Grand Final winner 🐯

Fast route to a human: After dialling our phone number you'll only have to press one more button before you speak to one of us. Simple as that.

Chat while you work: Need to sneak in a bit of admin from the office? Use our website chat function to get your questions answered quickly and efficiently. It's powered by these epic computers called humans.


Online account management: You can take care of most of the basics via our secure online portal which runs 24/7.

Online usage data: If you've got a smart meter, then each night we'll upload your previous day's usage data to our online portal. You can see energy usage by each half hour of the day.

Customer reviews: Want to know more about our service? Just see what Energy Locals customers have to say about it.