Our 'Why'



We're done with the traditional energy model. We believe in the science of climate change. We also believe that we can - and must - do something about it. Rather than whinge, we're getting on with the job. Our goal is for customers to be able to use as much clean energy as they need to live comfortable lives at a great value price they can control. Here's what we’re doing about it:


Fixed fee: We don’t earn money from the amount of energy you use. Instead, a small and fixed membership gives you energy usage rates at the cheapest price we can get them. By not earning money from usage, our values are aligned with yours - after all, no-one wants to use more power.

All retailers charge a form of membership - we just make ours visible (and small), because transparency is the enemy of traditional energy companies. 

Solar friendly: If you have solar, we’ll pay you a big feed-in tariff for anything you don’t use. If you're about to get solar we can also help you get a shiny new smart meter installed.

Support great organisations: We proudly support organisations that are doing great things: charities such as Cancer Council, schools and communities like Manilla Solar that are developing new, local renewable energy projects.


Carbon neutral: We buy carbon offsets for 100% of the energy we provide to all customers, as well as 100% of the energy we use running Energy Locals.

100% Aussie service: Are you done with rubbish customer service? Our entire team is right here in Australia and provides customers with epic service - just check our online reviews.

Simple rates: Unnecessary step rates, 4 decimal points, small print that costs hundreds of dollars? Not here. We offer super simple tariffs that make comparing prices easy.

Smart meters and smart data: Got a smart meter already? Our online portal will show you half hourly usage. Not got one yet? We can have one installed cheaply and quickly.



Storage: We proudly support two of the world's largest battery companies - Sonnen and Tesla - so customers can help keep the grid stable while benefiting from cheaper, cleaner power.

Solar: Solar continues to grow rapidly. We help solar installers get digital meters installed - fast - so customers can lean on the sun a little faster, while also getting a great solar feed-in tariff. 

Peer-to-peer power: Not everyone has the right roof, garage or bank balance for new energy hardware. That's why we partnered with Aussie tech startup Enosi to support trials of peer-to-peer solar.

Rum: Huh? yes, rum. We buy our power in NSW from a power station that takes waste sugar cane, dries it out and creates enough power for about 60,000 homes. Another byproduct of sugar production from the very same crops - bagasse - is used by Lord Byron Distillery to make rum. Cheers!